Morocco Desert Gateway
RC N° 181839 · I.C.E: 003928066000078
We respect your privacy. This policy explains what data we collect, how we use it, and your rights as a user and customer.
Last updated: June 2026
This Privacy Policy applies to Morocco Desert Gateway (RC N° 181839 · I.C.E: 003928066000078), a licensed travel agency based in Marrakech, Morocco. It covers all personal data collected through our website moroccodesertgateway.com, email communications, WhatsApp, and any booking process. By using our website or booking a tour, you consent to the practices described in this policy.
The data controller responsible for your personal information is:
We collect only the data necessary to provide our services. This includes:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, nationality, passport number | To process bookings and comply with Moroccan tourism regulations |
| Contact Data | Email address, phone number, WhatsApp | To confirm bookings, send itineraries, and communicate about your tour |
| Travel Data | Arrival/departure dates, hotel, flight info | To organize pickups, transfers, and logistics |
| Health Data | Medical conditions, dietary requirements | To ensure your safety during treks and desert tours (only if voluntarily provided) |
| Payment Data | Transaction references, deposit amounts | To process payments and keep financial records |
| Technical Data | IP address, browser type, pages visited | To improve website performance and user experience (via cookies) |
| Communications Data | Emails, WhatsApp messages, form submissions | To respond to inquiries and maintain booking records |
🛡️ We do not collect full credit card numbers directly. Payments via card are processed through secure third-party payment providers.
We collect personal data through:
We use your personal data only for the following purposes:
📧 We will never sell, rent, or trade your personal data to third parties for their marketing purposes.
We process your personal data based on the following legal grounds:
We may share your data only with trusted parties necessary to deliver your tour:
All third parties are required to handle your data securely and only for the specific purpose for which it was shared.
| Data Type | Retention Period |
|---|---|
| Booking & tour records | 5 years (legal & tax compliance) |
| Financial/payment records | 7 years (Moroccan accounting law) |
| Email & WhatsApp communications | 3 years after last contact |
| Marketing consent records | Until you unsubscribe or withdraw consent |
| Website analytics data | 26 months (standard analytics policy) |
After the applicable period, data is securely deleted or anonymized.
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Essential | Website functionality (login, forms, security) | No — required to use the site |
| Analytics | Track page views, traffic sources (e.g. Google Analytics) | Yes — via cookie banner |
| Marketing | Remarketing, social media pixels (Facebook, etc.) | Yes — via cookie banner |
| Preferences | Remember your language, currency, or settings | Yes |
You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect some website functionality.
You have the following rights regarding your personal data:
👁️
Right to Access Request a copy of all personal data we hold about you.
✏️
Right to Rectification Ask us to correct inaccurate or incomplete data.
🗑️
Right to Erasure Request deletion of your data (where legally permitted).
⏸️
Right to Restriction Ask us to limit how we process your data in certain circumstances.
📦
Right to Portability Receive your data in a structured, machine-readable format.
🚫
Right to Object Object to processing based on legitimate interests or for marketing.
↩️
Withdraw Consent Withdraw consent for marketing or optional data processing at any time.
📩
Unsubscribe Opt out of promotional emails at any time via the unsubscribe link.
To exercise any of these rights, contact us at contact@moroccodesertgateway.com. We will respond within 30 days.
We take the security of your personal data seriously and implement appropriate measures including:
⚠️ While we take all reasonable precautions, no method of internet transmission is 100% secure. We cannot guarantee absolute security of data transmitted to us online.
As a Moroccan company serving international clients, some of your data may be processed or stored by third-party providers located outside Morocco (e.g. Google Analytics servers in the EU/US). In such cases, we ensure appropriate safeguards are in place, such as standard contractual clauses or reliance on providers certified under recognized data protection frameworks.
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
Children participating in tours must be accompanied by a parent or legal guardian, who is responsible for providing any necessary information about the child.
Our website may contain links to external platforms such as TripAdvisor, Facebook, Instagram, Google Maps, and WhatsApp. These sites have their own privacy policies, which we have no control over. We recommend reviewing their policies before sharing any personal data with them.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published at moroccodesertgateway.com/privacy-policy.
We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact our team — we respond within 30 days.
📧 contact@moroccodesertgateway.com
📱 WhatsApp: +212 666 305 524
RC N° 181839
I.C.E: 003928066000078
Based in Marrakech, Morocco
© 2026 Morocco Desert Gateway. All Rights Reserved. | Privacy Policy | Terms & Conditions
